Terms of service
Dreamforge Alchemist Terms of Service
Welcome
Dreamforge Alchemist (“we,” “us,” “our”) operates this store and website to provide you with a curated shopping experience (“Services”). By using our Services, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, don’t use our Services.
1. Key Principles
- Print-on-Demand: All products are made to order by third-party partners. Minor variations in color, placement, or finish may occur.
- Intellectual Property: All designs, graphics, and branding are our property. No reproduction, copying, or resale without written permission.
- Order Cancellations: Request cancellations within 24 hours. After that, production may have started.
- Limitation of Liability: We’re not liable for delays, errors, or quality issues caused by third-party partners. Our maximum liability is limited to the order value.
- Governing Law: These Terms are governed by Dutch law. Disputes are resolved in Dutch courts.
2. Access & Account
- You must be of legal age to use our Services.
- Provide accurate, complete information for orders and accounts. You’re responsible for account security.
- Accounts are non-transferable.
3. Products & Orders
- Accuracy: We strive for accurate product representations, but colors/appearance may vary by device.
- Descriptions & Availability: Subject to change. We may discontinue products or limit quantities.
- Purchases: Orders are offers; we reserve the right to accept or decline. Payment must process before order confirmation.
- Personal Use Only: Not for commercial resale or export.
- Returns/Exchanges: Follow our Refund Policy.
4. Pricing & Billing
- Prices may change without notice. Your order confirmation locks in the price.
- Prices exclude taxes, shipping, customs, or import charges.
- You’re responsible for accurate payment info and honoring charges.
5. Shipping & Delivery
- Delivery times are estimates. We’re not liable for carrier delays or events beyond our control.
- Risk of loss transfers to you upon carrier handoff.
6. Intellectual Property
- All content (designs, text, images, trademarks) is our property or licensed to us.
- Your Use: Personal, non-commercial only. No reproduction, distribution, or modification without permission.
- Feedback: Submitting ideas, reviews, or suggestions grants us a royalty-free license to use them.
7. Third-Party Tools & Links
- Optional tools (e.g., Shopify apps) are “as is.” We’re not responsible for their function or content.
- Links to third-party sites are at your own risk. We’re not liable for their actions or policies.
8. Prohibited Uses
Don’t use our Services to:
- Break laws or infringe rights.
- Harass, spam, or impersonate others.
- Scrape data, bypass security, or disrupt operations.
- Use AI/automated tools without identification and compliance with our rules.
9. Disclaimers & Liability
- No Warranties: Services and products are “as is.” We don’t guarantee uninterrupted access or error-free use.
- Limitation of Liability: We’re not liable for indirect, incidental, or consequential damages.
- Indemnification: You’ll cover our losses if your actions violate these Terms or harm others.
10. Termination & Changes
- We may terminate access at any time.
- We can update these Terms; continued use = acceptance.
- Surviving sections post-termination: IP, Feedback, Liability, Indemnification, Governing Law.
11. Contact
Questions? Email dreamforgealchemist@gmail.com.